K4club is fully committed to protecting the privacy and personal data of every member. This document outlines the types of information we collect, how we use it, and your rights as a user of our platform.
Six core principles that underpin k4club's privacy policy to ensure your data remains safe at all times
All data transmitted between your device and k4club servers is protected by 256-bit SSL encryption — the same standard used by leading banking institutions in Malaysia to secure online transactions.
K4club does not sell, rent, or disclose your personal information to any third party for marketing purposes. Your data belongs to you — we only use it to deliver a better service to you.
All personal data is stored on protected servers with strict access controls, 24/7 monitoring, and regular backups. Access to your data is granted only to authorised personnel.
Your financial information — including bank account details, deposit and withdrawal records — is handled with the highest level of confidentiality and is never shared with any party without your consent.
You have the right to access, correct, and request the deletion of your personal data at any time. k4club provides a straightforward and transparent process for you to manage the personal information we hold.
K4club operates in full compliance with Malaysia's Personal Data Protection Act (PDPA) and all applicable data protection regulations, ensuring your data is always managed within the bounds of the law.
K4club takes our responsibility to protect every individual's privacy seriously. This Privacy Policy details how we collect, use, store, and protect your personal information when you register for or use any services provided by k4club on our website k4club.onl or via our mobile app.
By registering as a k4club member or continuing to use our platform, you agree to the terms set out in this Privacy Policy. This Policy should be read together with Terms and Conditions and Responsible Gaming Policy us for a full overview of how we handle your data.
K4club collects various types of personal information depending on how you interact with our platform. Generally, this information falls into three main categories:
Information you provide directly:
Automatically collected information:
Information from third parties:
| Data Type | Purpose of Collection | Mandatory / Optional |
|---|---|---|
| Name & IC / Passport | Identity verification & KYC | Mandatory |
| Email & Phone No. | Account communication & security | Mandatory |
| Bank Details | Deposit & withdrawal processing | Mandatory |
| IP Address & Device | Security & Fraud Prevention | Automatic |
| Game Records | Compliance & service improvement | Automatic |
| Marketing Preferences | Relevant promotional offers | Preferences |
The information we collect is used solely for legitimate purposes necessary to operate the k4club platform. Below is a detailed breakdown of how your data is used:
K4club will not use your data for any purpose unrelated to the services we provide without obtaining your consent first.
K4club upholds the principle that your personal data is confidential and will not be shared arbitrarily. However, in certain situations, we may need to share some of your information with the following parties:
The k4club platform uses cookies and similar tracking technologies to enhance the user experience and ensure the security of your login session. The cookies we use fall into several categories:
You can manage your cookie settings through your web browser. Please note that disabling essential cookies may affect the functionality of the k4club platform.
Protecting your personal data is k4club's highest priority. We implement multiple layers of technical and organisational security to ensure your information remains safe at all times:
As a k4club user, you have the following rights regarding your personal data that we hold:
K4club respects and facilitates the exercise of the following user rights in accordance with Malaysia's PDPA
You have the right to request a copy of the personal data we hold about you at any time through our customer support.
If any of your information is inaccurate or outdated, you may request a correction through your account profile section.
You may request the deletion of your personal data, subject to applicable legal retention requirements and compliance obligations.
You may object to the processing of your data for direct marketing purposes at any time by contacting our team.
You have the right to receive your personal data in a machine-readable format for transfer to another service provider if required.
In certain circumstances, you may request that we restrict the processing of your data while a dispute or review is ongoing.
To exercise any of the above rights, please contact the k4club support team via live chat within the platform. We will process your request within 14 business days from the date of receipt.
K4club retains your personal data for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable law.
Once the retention period expires, your data will be securely deleted or permanently anonymised from our systems.
The k4club platform is exclusively for individuals aged 18 and above. We do not knowingly collect or process any personal information from individuals under the age of 18.
If we discover that personal information belonging to a minor has been collected without our knowledge, that data will be deleted immediately and the relevant account will be closed. If you believe a minor has registered an account on our platform, please contact our support team immediately.
K4club reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Any material amendments will be communicated to you via an in-platform notice or email at least seven days before they take effect.
We encourage you to review this Privacy Policy periodically. The "Updated" date at the top of this page indicates the date of the latest version. Continued use of the k4club platform after any amendments take effect will be considered your acceptance of the updated Privacy Policy.
If you have any enquiries, concerns or complaints regarding this Privacy Policy or how we manage your personal data, please contact our Data Protection Officer (DPO) team through the following channels:
We are committed to resolving any privacy concerns promptly, transparently, and professionally. If you are not satisfied with our response, you have the right to file a complaint with the relevant data protection authority in Malaysia.
K4club prioritises your security and privacy in every aspect of our platform. Register today and enjoy a safe, fair, and enjoyable gaming experience alongside millions of members in Malaysia.